Returns Policy
EU Returns Policy
If you are based in the European Union, you have the right to cancel your order within 14 days of receiving your artwork, without giving a reason. We extend this to 30 days as a matter of goodwill.
To return an item:
Contact us at info@aoapprojects.com within 30 days of delivery. Please include your order number and the reason for your return. We will confirm your return by email and provide instructions for sending the artwork back to us.
Condition of returns:
Artworks must be returned in their original condition and packaging. Please take care when repacking - we recommend using the original materials where possible. We cannot accept returns for works that have been damaged after delivery.
Return postage:
Return postage costs are the responsibility of the buyer. We recommend using a tracked and insured service, as we cannot accept responsibility for items lost or damaged in transit on their way back to us.
Refunds:
Once we have received and inspected the returned artwork, we will process your refund within 14 days. Refunds are issued to the original payment method. Original delivery costs are refunded where you are cancelling under your statutory right to cancel.
Damaged or incorrect items:
If your artwork arrives damaged or you have received the wrong item, please contact us within 48 hours of delivery with photographs and your order number. We will arrange a resolution at no cost to you.
For any questions, contact us at info@aoapprojects.com
Returns Shipping
To return your item, please mail it to:
AOAP Projects
2 Cecil Square
Margate
CT9 2NP
Please note that you will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.
The time it may take for an exchanged product to reach you may vary depending on your location.
For items valued over £75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Complete Artist List
Abby Hope Skinner, Alanna Eakin, Alberto Torres Hernández, Alexander Koch, Alicia Rothman, Amy Beager, Andrew Torr, Anne Carney Raines, Anne Smith, Anna Maria Schönrock, Aylin Leipold, Bellamy Jean Burrows, Ben Jamie, Benjamin Murphy, Bianca MacCall, Carol Robertson, Caroline Coon, Caroline Cornelius, Caroline de Chaunac deLanzac, Caroline Gorick, Caroline Pool, Cecilia Reeve, Celia Mora, Charlotte Aiken, Céline Bodin, Damien Cifelli, Dani Trew, Dannielle Hodson, Darren Reid, Darren Slater, David Cass, David Gardner, David Surman, Davina Jackson, Diego Palacios (Livson), Donna Mclean, Duncan Shoosmith, Elizabeth Abel, Ellie MacGarry, Emeli Theander, Emerson Pullman, Emma Coyle, Emma Hart, Eva Schlegel, Fleur Moodie, Gabriela Max, Genevieve Leavold, Geoffrey Harrison, Georgia Peskett, Georgina Odell, Gordon Close, Hannah Tilson, Harriet Gillett, Harriet Porter, Helen Beard, Holly Brodie, Holly Frean, Ian Everard, Ingrid Berthon-Moine, Jack Jubb, Jackie Almond, Jen Orpin, Jennifer Anderson, Jennifer McRae (RSA), Jennifer Pattison, Jiro Osuga, Joana Galego, John Simpson, John Stark, Jon Burgerman, Joseph Black, Joseph Mobolaji Aina, Josie McCoy, Julia Fullerton-Batten, Julie Caves, K. T. Kobel, Kate Sherman, Kathryn Lynch, Kyungseo Lee, Lesley Oldaker, Linda Felcey, Lícia Santos, Lily Macrae, Lois Wallace, Louise Reynolds, Lucy Churchill, Lydia Pettit, Maisie Cowell, Manon Steyaert, Mandy Payne, Marie Lenclos, Mark McClure, Mercedes Lucy, Michelle Conway, Michelle Heron, Michele Ashby, Miko Veldkamp, Miriam Escofet, Morwenna Morrison, Motonori Uwasu, Natalie Terenzini, Nicholas Wyatt, Nick Grindrod, Noa Weintraub, Patrick Hughes, Peter Jones, Phoebe Evans, Pippa Gatty, Rachel Ross, Rebecca Brodskis, Reece Jones, Rhiannon Rebecca Salisbury, Rhona Taylor, Richard Spare, Rômulo Avi, Ruth Heaton, Sally Muir, Sharon Elphick, Sheila Wallis, Sophie Milner, Sophie Smorczewski, Sue Arrowsmith, Susie Hamilton, Suzanne Clements, Suzanne Moxhay, Tabby Booth, Tallulah Hutson, TaniaRivilis, Tom Mead, Tony Beaver, Trevor Sutton, Tuesday Riddell, Uta Schotten, Vanessa Liem Xi Qian, Victoria Sills, Vittorio Valiante, Winnie Hall and Yulia Zinshtein.
